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Case Studies




Genetic Testing Client

Lack of integration between the Healthcare Billing System & Accounting Systems, manual workflow processes, inflated administrative costs for the oversight and management of the process, lack of electronic payment methods result in further payment delays, solution must be PCI Compliant and missing consolidated view of invoice status.

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National Diagnostic Lab

Client struggled to get patients to adopt initial payment plans. Additional pain points were growing in A/R management, both for current and aging payments as well as poor customer experience.

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Revenue Cycle Transformation increases revenue by 8% while reducing days in AR by one half

Facing challenges with high insurance and patient aged receivables along with total days in AR at 137, a remote cardiac monitoring company...

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Institute for Myeloma & Bone Cancer Research

Challenged with cash flow issues, decreasing revenue and increasing accounts receivables, Berenson Oncology approached SYNERGEN Health for a no-cost, no-obligation benchmarking assessment of its revenue cycle processes.

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CityDoc

Difficulty in managing growing volume, 90+ Insurance AR over 35%, provider credentialing delays and errors, delays in claim submission and taking a longer time to close a month...

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Large Toxicology Laboratory in Texas

Delayed claim submissions, unorganized A/R follow ups, imprecise transaction posting and lack of visibility. Resultantly – below par collection rates, snowballing A/R and plummeting revenue. These are few of the complications that the were facing...

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